The Tenacity of Tricubes Malaysia
Tricubes Malaysia was established in 1997 in order to lead the design and development of handheld computers and software solutions for MyKad, a venture involving the execution of the world’s first and only National ID multi-application chip card. This endeavor resulted in a highly integrated handheld computer that incorporates a smartcard reader, wireless technology and fingerprint scanner. Government Agencies, the Financial Sector and Utility companies, among others, have well accepted Tricubes devices. These innovations and its ancillary applications offer strategic solutions for identity authentication as well as mobile computing.
Tricubes Group of Companies provide a vast array of products that cater to specific functional needs of organizations, proven by the shipment of over 70,000 devices to date to over 300 companies. Tricubes does not only serve organizations within Malaysia, they have also supported international clients like Orly Airport in Paris and the Moroccan Royal Palace. Its Malaysians clients include Malaysia’s Road Transport Department, National Registration Department, Royal Malaysian Police, Ministry of Health, Maybank Malaysia Berhad, CIMB Bank Berhad, RHB Bank Berhad and Maxis, to name a few. In 2012, Tricubes share price rose to a six-and-a-half month high to close at RM0.26 following the announcement that the Royal Malaysian Police has appointed the company as the collection agent of traffic summonses. They are also an MSC status company, a recognition that is granted by the Government of Malaysia for companies that invest and maneuver their ICT activities towards the promotion of innovation in design and development. This credit was directly listed on Bursa Malaysia in 2004.
Tricubes solutions can be categorized in three sections, which are:
- Identity Authentication Solutions: Smartcard and biometric reader devices that provide multi-factor authentication and security.
- Enterprise Mobile Solutions: Mobile computing equipment and applications that provide solutions for Mobile Enforcement, Mobile Banking and Mobile Logistics.
- Secure Access & Automation: Physical access security solutions.
Challenges Being Overcome
It all began when Tricubes Berhad was awarded the role of service provider for the “MyEmail” program that was designed for government-linked agencies to communicate with the public through a digital channel. Under the program, citizens above the age of 18 years could sign up for a MyEmail account for free. Government bodies utilizing the service would be charged RM0.50 for every email sent to the designated account. According to reports, the email project was expected to contribute RM39 million to the gross national income by 2015. Although, Tricubes received criticism from the general public who questioned the need for government bodies to pay for sending emails, the company still made all efforts to clarify the public’s concerns through interviews between the media and its CEO.
There were also speculations as to whether the funds would be coming from the Malaysian Government but the company has since clarified that the figure represents the investment Tricubes will make for this project. From the get go, Tricubes was determined to fully fund the project in hopes to serve Malaysians better. In 2012, they tried to appeal to Bursa Malaysia Securities Berhad when the company’s proposed regularization plan was rejected. They were consequently delisted after Bursa Malaysia disallowed the IT outfit’s appeal against the rejection. Despite this obstacle, Tricubes was and is steadfast in powering forward, as the company was still able to continue its operations and business. They proceeded with a corporate restructure and its shareholders are still being rewarded by the company’s fantastic performance. The company has continuously endeavored to improve the nation’s progression and aims to perform to its full capacity. Nothing seems to deter Tricubes and no challenge is too great. The resilience of this company on a whole is definitely its strongest asset.
Fast forward to today, Tricubes Malaysia’s capable team provides Systems Integration and Project Management services, as well as a nationwide Customer Services network that further consolidates these offerings. Tricubes Berhad address is Suite 13.1, Level 13 Menara Great Eastern 303, Jalan Ampang, 50450 Kuala Lumpur Malaysia and they have support centers in Kota Kinabalu, Kuching, Kuantan, Kuala Terengganu, Kota Bahru, Ipoh, Melaka and Penang.